Career

Cleaners at D'Montrio

Cleaners play a vital role in ensuring aparthotels maintain high standards, while also keeping the “home-away-home” feel that guests expect. They are responsible for cleanliness, comfort, and compliance with health and safety regulations.

Duties

• Clean guest apartments (bedrooms, bathrooms, kitchens, living areas).
• Change bed linen and towels.
• Restock toiletries, tea/coffee, and essentials.
• Empty bins and check for maintenance issues.
• Clean common areas (corridors, reception, lifts).
• Carry out deep cleans after long stays or check-outs.

Standards

• Must deliver aparthotel-level cleanliness while maintaining a homely atmosphere
• Comply with health & safety and fire safety policies.

Pay & Conditions

• Annual salary, plus performance bonuses and tips
• Salary based on experience

Why Join Us:

• Work in a dynamic hospitality environment
• Opportunities for growth and development
• Competitive compensation and benefits
• A supportive and professional team culture

Maintenance Technician at D'Montrio

We are seeking a reliable and skilled Maintenance Technician to join our team at D'Montrio. The role involves performing a variety of maintenance and repair tasks to ensure our guest apartments, common areas, and facilities are safe, functional, and presented to the highest standard.

Key Responsibilities:

• Perform routine inspections and preventative maintenance of guest rooms, common areas, and building systems (plumbing, electrical, HVAC, etc.).
• Respond promptly to maintenance requests and repair issues reported by guests or staff.
• Conduct repairs on appliances, furniture, lighting fixtures, doors, locks, and general fittings within apartments.
• Ensure all apartments are in excellent working condition before guest check-in.
• Monitor and maintain building security systems, access control, and fire alarms.
• Assist with the setup of apartments or common areas as needed.
• Maintain exterior areas including walkways, signage, lighting, and landscaping (minor).
• Keep accurate records of maintenance work and report major issues to management.
• Follow all health and safety regulations and company procedures.
• Manage inventory of maintenance tools, materials, and spare parts.

Requirements:

• Proven experience in building or facility maintenance, preferably in hospitality or residential buildings.
• Basic knowledge of plumbing, electrical, HVAC, and carpentry systems.
• Ability to troubleshoot and resolve issues quickly and efficiently.
• Strong attention to detail and commitment to quality.
• Excellent time management and organizational skills.
• Ability to work independently and in a team environment.
• Physically fit and capable of lifting heavy equipment or performing manual labor.
• Flexibility to work weekends, evenings, and on-call shifts as needed.

Preferred Qualifications:

• Trade certification or vocational training in maintenance or a technical field.
• Experience working in an aparthotel, hotel, or serviced apartment environment.
• Familiarity with building management systems (BMS) or computerized maintenance management systems (CMMS).

Pay & Conditions:

• Annual salary, plus performance bonuses and tips
• Salary based on experience

Why Join Us:

• Work in a dynamic hospitality environment
• Opportunities for growth and development
• Competitive compensation and benefits
• A supportive and professional team culture

Receptionist at D'Montrio

A D'Montrio Receptionist is the first point of contact for guests and plays a vital role in delivering a warm, professional, and efficient service. They ensure guests feel welcomed, supported, and cared for throughout their stay while managing daily front desk operations.

Key Responsibilities:

• Greet guests warmly upon arrival and provide a smooth check-in and check-out process.
• Handle guest inquiries, requests, and complaints with professionalism and efficiency.
• Manage reservations, cancellations, and guest accounts through the property management system (PMS).
• Provide concierge-style services, such as arranging transport, recommending local attractions, and assisting with special requests.
• Answer and direct phone calls and emails promptly and courteously.
• Coordinate with housekeeping and maintenance teams to ensure rooms/apartments are ready and guest needs are met.
• Handle payments, issue receipts, and maintain accurate records of transactions.
• Monitor lobby and entrance areas, ensuring a welcoming and secure environment.
• Maintain up-to-date knowledge of aparthotel services, amenities, promotions, and local events.

Skills & Qualifications:

• Strong customer service and interpersonal skills, with a hospitality-first mindset.
• Excellent verbal and written communication.
• Proficiency in hotel property management systems (PMS), booking platforms, and MS Office.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional appearance and positive attitude.
• Fluency in additional languages is a plus.
• Prior experience in hospitality, hotels, or serviced apartments preferred.

Pay & Conditions:

• Annual salary, plus performance bonuses and tips
• Salary based on experience

Why Join Us:

• Work in a dynamic hospitality environment
• Opportunities for growth and development
• Competitive compensation and benefits
• A supportive and professional team culture